gridX GmbH Customer Success Manager

Customer Success Manager

München, Deutschland

WHAT WE DO...


At gridX we make the world independent of large power plants. Therefore, we are building the first digital energy hub that connects decentralized renewable energy producers – such as combined photovoltaic and battery storage systems – with energy consumers. Producers can distribute overcapacity via the energy hub and receive energy if their production is low. People without own production units can even satisfy their entire energy demand through the gridX energy hub.

Furthermore, our platform changes the way energy is used and experienced. It allows you to track your current energy production and consumption, benchmark it with others, and shrink your energy costs through our intelligent energy management system. In fact, we are the only energy supplier which wants you to reduce your energy usage. Join our highly dedicated team of engineers, programmers and designers on the mission to lift the world to the next energy age!

Your mission

  • Support our product management, and help maximizing the user experience
  • Communicate with our customers to sell, onboard and turn them into true fans of gridX
  • Answer technical questions regarding gridX and give support e.g. on installation and specific product questions
  • Manage our energy market partners


What you need

  • You are currently pursuing a bachelor’s or master’s degree. We do not focus on any specific field of studies – we only expect you to be highly motivated and open to learn new things 
  • You are able to work independently and proactively tackle problems in a structured and analytical manner
  • You enjoy working in small teams, bouncing ideas around, and challenge the status quo
  • You are comfortable with a fast-paced working environment
  • Fluency in German, ideally also in English
  • You want to be part of the most thrilling energy startup out there



What we offer

  • A lot of responsibility from minute one!
  • A competitive salary and flexible working hours + support for finding an accommodation in Munich
  • Deep insights into a growing and VC-funded technology startup at the intersection of Energy, Big Data and AI
  • Challenging tasks in an exciting, team-orientated company with flat hierarchies and international flair
  • The opportunity to be part of the next quantum leap in the energy markets

If you are up for the challenge, apply with your CV and join us on our mission to disrupting the energy sector!